Privacy Policy

What personal information we collect

When you interact with us — through our website, forms, or communications — we may collect:

  • Name, email address, phone number, and mailing address
  • Information you voluntarily submit through contact or inquiry forms
  • Mobile phone number and SMS opt-in consent status
  • Technical data such as browser type, IP address, and pages visited (via cookies)
  • Any other information you choose to provide

How we use your information

  • To respond to your inquiries and provide customer support
  • To send you requested updates, confirmations, or service-related messages
  • To send SMS messages if you have opted in to receive them
  • To improve our website and communications
  • To comply with legal obligations

How we share your information

We do not sell, rent, or trade your personal information. We may share it with trusted service providers who assist in operating our business, under strict confidentiality agreements.

SMS opt-in disclosure: No mobile opt-in data or text message consent will be shared with, sold to, or transferred to any third parties or affiliates for any purpose.

Your rights & choices

You may request access to, correction of, or deletion of your personal data at any time by contacting us at ashley@brolynauctions.com. You may opt out of SMS messages at any time by replying STOP.

Cookies

We use cookies and similar technologies to understand site usage and improve your experience. You can disable cookies through your browser settings, though some features may not function properly.

Changes to this policy

We may update this Privacy Policy periodically. When we do, we will revise the effective date. Continued use of our site or services constitutes acceptance of the updated policy.

SMS Terms of Service

Types of messages we send

If you consent to receive SMS from Brolyn Auctions, you may receive:

  • Responses to your inquiries (conversational SMS)
  • Appointment reminders or confirmations
  • Important updates related to your account or request
  • Follow-up communications you have requested

Consent statement

If you consent to receive conversational SMS from Brolyn Auctions, you agree to receive conversational SMS messages from us related to your inquiry or account.

Standard disclosures

🚫  Reply STOP at any time to opt out of all SMS messages.
❓  Reply HELP for assistance or contact us directly.
📶  Message & data rates may apply depending on your carrier plan.
📅  Messaging frequency varies based on your interactions with us.

Privacy & sharing

Your mobile number and SMS consent will never be shared with third parties or affiliates. See our Privacy Policy above for full details.

Note: Please consult your legal counsel to confirm approved language for your specific jurisdiction and use case.

Contact Us

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Last updated:  ·  Questions? ashley@brolynauctions.com